Conquering new consumers is just the first stage of a company’s purchase journey. It is necessary to encourage these people to remain loyal to the company and creative ideas to retain customers are exactly for that. If you’re working to reduce the number of lost customers , the ideas we’ve listed below can help. They are designed to provide a pleasant experience for consumers, strengthening the relationship between them and the company. 0 creative ideas to build customer loyalty to implement in your company To stimulate your creativity to work on customer loyalty in your company, we have listed 20 ideas. These are some creative ideas that can be apply immediately in the organization, without the need to make high investments. They help in customer retention and loyalty, generating good customer experiences and encouraging them to do new business with the brand.
Courtesy for birthdays and anniversaries
Many people like to receive gifts on their birthday. There are those who seek to celebrate in spaces that offer free products such as a dessert, dish or drink. Knowing your customer’s birthday — it could even be the month — the brand can offer a special courtesy, such as a discount or a larger package for a Iceland Phone Number List specified period of time. Other commemorative dates can also be used such as Mother’s Day, Father’s Day, Children’s Day, etc. Customize products Who doesn’t like to be pampere, right? Currently with a large number of influencers on social networks, it is almost routine to see someone unpacking a product. Personalized products are ways to please your customers by offering a brand reminder. It is possible to customize different types of products.
Communication is the basis of good relationships, inside and outside the company . Crucial information for a good engagement between the company and the client cannot be within the fine print of the contract, it is necessary to have a frank, sincere and open dialogue. Many of the cancel contracts are DX Leads cause by the lack of alignment between customer expectations and the company’s delivery possibilities. Humanize service Humanize care is guide by active and attentive listening. When you go to a company looking for a product or service, you expect to have a reception that is polite and attentive, don’t you? And this service is totally different from the distance that programmed conversations propose. It is necessary to train the entire company to be open in communication. In order to understand and treat each customer individually.